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IBM Watson and Genesys Partner to Power Smarter Customer Experiences; Cognitive Learning and Customer Experience Leaders Will Transform the Way Consumers and Organisations Interact

Frimley, UK - IBM (NYSE: IBM) and Genesys (www.genesys.com), a leading provider of customer experience and contact centre solutions, today announced a partnership that will transform how organisations of all sizes differentiate their customer experience by tapping the power of IBM Watson to...  

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